Guidehouse Recruitment Drive: Hiring Junior Engineer – Apply Now


Junior Engineer Job Openings in Hyderabad 2026!!!

Guidehouse announced job vacancy for the post name of Jr. Engineer. The place of posting will be at Hyderabad. Candidate who have completed Graduate/ Engineering/ Post Graduate with Freshers and experience are eligible to apply for this job. More details about qualification, job description, roles and responsibilities are as follows.

Company nameGuidehouse
Qualification Graduate
Skills Good problem solving and analytical skills
Category support
Work type Onsite
Position Jr. Engineer – Service Desk
LocationHyderabad
SalaryAs per company norms
Job type Full time
Requisition id 40683

professional services firm delivering advisory, technology, and managed services to the commercial andgovernment sectors. With anintegrated business technology approach, Guidehouse drives efficiency and resilience in thehealthcare, financial services,energy, infrastructure, and National security markets. Built to help clients across industries outwit complexity,the firm brings together approximately 18,000 professionals to achieve lasting impact and shapea meaningful future.

ROLES AND RESPONSIBILITIES

  • Work as a Junior Service Desk/Helpdesk/ Desktop SupportEngineer, providing first-level ITsupport.
  • Provide technical assistance to global users through calls, chats,and tickets.
  • Log, prioritize, and manageincidents and service requests inthe ticketing system as per definedSLAS.
  • Recognize, diagnose, and resolvebasic technical issues by engagingwith users and following standardtroubleshooting steps.
  • Troubleshoot isSues related tooperating systems, MS Officeapplications, email, internetconnectivity, and peripheraldevices.
  • Escalate or route complex issuesto next-level IT support teamsfollowing standard procedures.
  • Maintain proper documentationof incidents, solutions, and userinteractions.
  • Follow IT policies, processes, andinformation security guidelines.
  • Work in night shifts to supportusers across the USA and otherglobal locations.

REQUIRED SKILLS AND QUALIFICATION

  • Engineering / Science graduate(or equivalent qualification). 2025,2026 passed out.
  • Experience Criteria: Fresher
  • Strong verbal and writtencommunication skills in English.
  • Basic hands-on knowledge oflaptops, desktops, and peripherals.
  • Understanding of operatingsystems (Windows) and MS Officetools.
  • Good problem solving andanalytical skills
  • Ready to work in rotational shiftscovering 24/7 support

What would be nice to have:

  • Strong problem-solving mindsetand willingness to learn.
  • Ability to quickly grasp new tools,technologies, and processes.
  • Good customer service orientation and teamwork skills.

APPLY LINK- https://guidehouse.wd1.myworkdayjobs.com/External/job/IN—Hyderabad/Junior-Engineer—Service-Desk_40683/

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